At The Donard Hotel, we are committed to protecting the privacy and security of our guests' personal information. This GDPR policy outlines how we collect, use, and store guest data, specifically for marketing purposes.

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1. Data Collection and Processing:

• We collect guest information for marketing purposes only, including name, email address, phone number, and, if provided, preferences and interests.

2. Consent:

• Prior to collecting any personal data, we obtain clear and explicit consent from our guests for marketing communications. Guests have the option to opt-in or opt-out at any time.

3. Purpose of Data Processing:

• The primary purpose of collecting guest information is for personalized marketing communications, including special offers, promotions, and relevant hotel updates.

4. Data Security:

• We implement robust security measures to protect guest data from unauthorized access, disclosure, alteration, and destruction.

5. Data Sharing:

• We do not sell or share guest data with third parties for their marketing purposes. Guest information is strictly used for internal marketing efforts.

6. Data Retention:

• Guest data is retained only for as long as necessary for the purposes for which it was collected. If a guest opts out of marketing communications, their data will be promptly deleted from our marketing databases.

7. Guest Rights:

• Guests have the right to access, rectify, or erase their personal data. Requests related to data rights can be submitted to info@thedonard.co.uk 

8. Marketing Preferences:

• Guests can manage their marketing preferences at any time by using the provided opt-out options in marketing communications or by contacting our reservations team.

9. Cookies and Tracking:

• Our website may use cookies and tracking technologies to enhance user experience. Guests can manage cookie preferences through their browser settings.

10. Compliance Monitoring:

• We regularly review and update our GDPR compliance measures to ensure ongoing adherence to data protection laws.

Contact Information:

• For inquiries related to data protection or to exercise your data rights, please contact our Data Protection Officer at info@thedonard.co.uk

By choosing to stay with The Donard Hotel, you agree to the terms outlined in this GDPR policy.

Thank you for trusting us with your information. We look forward to providing you with a delightful stay.